News Release Avaya Deploys Managed VPN Solutions ROI Sales Tool Built By Phormion Tool Designed to Help Service Providers Understand Strong Business Case for VPN Offerings Lincroft, New Jersey, June 6, 2002 - Phormion Sales Tools (www.phormion.com), an exclusive developer of custom ROI/TCO sales tools for professional sales organizations, announced today that Avaya (NYSE: AV), a leading global provider of voice and data networks and applications to businesses, has deployed one of its ROI sales tools for the Avaya Service Provider Managed Virtual Private Network (VPN) Solution. The tool has been deployed to support Avaya's professional sales organization as it sells the Service Provider Managed VPN Solution to service provider customers. The Phormion tool allows Avaya account managers to give service provider decision-makers a business case analysis that quantifies the potential financial benefits to the service provider, which decides to deploy an Avaya-based managed VPN offering to enterprise customers. This new Avaya offer is designed to help service providers generate new revenue by enabling them to quickly and economically provide secure, reliable, managed VPN solutions to their business customers and outsource the actual integration, implementation and management to Avaya. Service providers can use the Avaya Service Provider Managed VPN Solution, bundled with their network access offers, to rapidly deliver manager VPN solutions to enterprises and avoid the costs associated with training and retention of in-house staff, potentially complex, time-consuming VPN deployments, and on-going support. Additional information on the Avaya Service Provider Managed VPN Solution can be found at http://www1.avaya.com/enterprise/whatsnew.html. "Phormion didn't try to force our unique value proposition into a pre-fabricated, cookie-cutter tool structure, but rather developed our tool custom for Avaya's needs," noted Ken Petruzzo, senior marketing manager, service provider solutions, Avaya. "Phormion's expertise transformed what could be a dry financial analysis into a dynamic sales tool. We're very pleased with our decision to work with Phormion on this tool." The spreadsheet-based tool includes financial analysis graphics, research-based substantiation for assumptions and rational, and a professional report section that Avaya account managers can present to senior-level managers in their service provider customer organizations. Added Jeff Hill, Phormion's EVP of Sales and Marketing, "ROI tools should be sales tools first, and mathematical exercises secondly. A sales story can be told in words, pictures, numbers; the tool we developed for Avaya utilizes all three to help their account managers communicate a compelling value proposition story to Avaya's service provider customers and prospects." About Avaya Avaya Inc., headquartered in Basking Ridge, N.J., is a leading global provider of voice and data networks as well as communications solutions and services that help businesses, government agencies and other institutions - including more than 90 percent of the FORTUNE 500 ® -- excel in the customer economy. Avaya offers Customer Relationship Management Solutions, Unified Communication Solutions, Service Provider Solutions, MultiService Networking Infrastructure, and Converged Voice and Data Networks - including the company's no-compromise Avaya™ Enterprise-Class IP Solutions (ECLIPS) - all supported by Avaya Services and Avaya Labs. Avaya is the worldwide leader in unified messaging, messaging systems, call centers and structured cabling systems. It is the U.S. leader in voice communications systems and services. Avaya is an official sponsor for the 2002 FIFA World Cup™ games, the FIFA Women's World Cup 2003 and the 2006 FIFA World Cup™ tournament. For more information about Avaya, visit its Web site at http://www.avaya.com. About Phormion Sales Tools Phormion Sales Tools researches, designs, and develops interactive sales and marketing tools that use Return-On-Investment (ROI), Total Cost of Ownership (TCO), and other financial analyses to help high tech sales organizations quantify and explain their value propositions to their prospects. Phormion tools allow sales organizations to easily and clearly show their prospects how they can save money, time, and/or increase revenue using their products and services. We pride ourselves in transforming financial analyses into coherent, concise, value propositions and sales stories, and delivering the finished tools sales organizations need to communicate them. Phormion's clients include Microsoft, Cisco, IBM, HP, Network Associates, Intermec and Informix. For more information, please contact us at (908) 876-8700 or visit us on the web at www.phormion.com